AP77 takes the protection of every member's personal information seriously. This Privacy Policy transparently explains how we collect, store, use, and protect your data throughout your use of the platform.
Six core data protection principles we implement to ensure members' personal information remains safe and secure at all times.
All data transmitted between your device and ap77 servers is protected with 256-bit SSL encryption technology — the same security standard used by leading banking institutions.
Your personal data is stored on servers protected by strict access controls. Only authorised personnel can access member information, and every access is logged for audit purposes.
The ap77 KYC process is designed to protect your identity. Verification documents are processed in an encrypted environment and are not retained longer than required by law.
AP77 has never and will never sell, rent, or disclose members' personal information to any third party for marketing purposes without your explicit consent.
You have full control over the types of communications you receive from AP77. Opt in or out of promotions, notifications, and emails through your account settings at any time.
The ap77 security team monitors systems 24 hours a day, 7 days a week. In the event of any data security incident, affected members will be notified within 72 hours in accordance with industry best practices.
AP77 collects your personal information through several key channels: during account registration, during platform use, and through the KYC verification process. Understanding the types of data collected is your right as a member, and we are committed to being fully transparent in this regard.
The information we collect is divided into several main categories:
| Data Category | Example Information | Purpose | Status |
|---|---|---|---|
| Identification Data | Full name, date of birth, IC/passport number | KYC & Identity Verification | Mandatory |
| Contact Data | Email address, phone number | Communication & account security | Mandatory |
| Financial Data | Bank account details, transaction records | Deposit & withdrawal processing | Mandatory |
| Usage Data | Betting history, game preferences | Service improvement & personalisation | Automatic |
| Technical Data | IP address, device type, web browser | Security & fraud prevention | Automatic |
| Preference Data | Language preference, notification settings | Enhanced user experience | Options |
AP77 only collects information that is strictly necessary to provide a secure service and comply with legal requirements. We do not collect sensitive information such as your health data or political views.
Every piece of information we collect from you is used for a clear and lawful purpose. ap77 does not use your data for purposes unrelated to the provision of the betting platform services you have agreed to use.
The following are the primary purposes for which AP77 uses your data:
AP77 processes your data on valid legal grounds — whether on the basis of contract (to provide services), legal obligation, legitimate interest, or your own consent. You have the right to withdraw consent at any time for processing that is based on consent.
AP77 does not sell, rent, or disclose your personal information to third parties for their own marketing purposes. However, to provide a complete and secure service, there are certain situations where we need to share your information with the following parties:
All third parties with whom we share data are bound by strict data protection agreements and are required to safeguard your information to the same high standards as ap77. We conduct regular reviews of all third-party partners to ensure ongoing compliance.
Important: Should ap77 be involved in a merger, acquisition, or asset sale, member information may be transferred as part of those business assets. Members will be notified in advance if this occurs.
AP77 continuously invests in the latest security technologies and practices to ensure your personal data is protected at all times. Our security approach is multi-layered — meaning multiple lines of defence work simultaneously to safeguard your information.
Key security measures we have implemented:
While ap77 implements all reasonable security measures, no online system can guarantee 100% security. You also play an important role by keeping your login credentials confidential and using a strong password.
AP77 uses cookies and related tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.
Types of cookies we use:
You can manage cookie settings through your web browser. However, disabling certain cookies may affect the functionality and your experience on the AP77 platform. For more information on how to manage cookies in your browser, please refer to your browser's help documentation.
AP77 retains your personal information only for as long as necessary to fulfil the purposes stated in this Privacy Policy, or as required by applicable laws in Malaysia.
| Data Type | Retention Period | Reason |
|---|---|---|
| Active Account Data | Throughout active account period | Continuous service provision |
| Financial Transaction Records | 7 years after transaction | AML/PDPA legal requirements |
| KYC Documents | 5 years after account closure | Financial regulatory compliance |
| Security Logs | 2 years | Security incident investigation |
| Support Communication Data | 3 years | Referrals & complaint resolution |
| Marketing Data | Until consent is withdrawn | Promotional communications |
Once the retention period has expired or the data is no longer needed, ap77 will securely delete or anonymise the data using industry-recognised procedures.
As an ap77 member based in Malaysia, you have certain rights regarding your personal information under the Personal Data Protection Act 2010 (PDPA). ap77 is committed to respecting and facilitating the exercise of these rights:
You have the right to request a copy of the personal information we hold about you at any time.
If any of your information is inaccurate or outdated, you have the right to request immediate correction.
You can request the deletion of your data when it is no longer needed, subject to legal obligations.
You can object to the processing of your data for direct marketing purposes at any time.
You can request your data in a machine-readable format for transfer to another provider.
In certain circumstances, you can request AP77 to restrict the way we process your data.
To exercise any of the above rights, please contact the ap77 privacy team via email at [email protected]. We will process your request within 30 calendar days. In complex cases, this period may be extended up to 60 days, with notification provided to you.
The ap77 platform is strictly for individuals aged 18 and above. ap77 does not intentionally collect or process personal information from anyone under the age of 18.
If we discover that personal information of a minor has been collected without our knowledge, we will take immediate steps to delete that information and close the associated account. Parents or guardians who become aware that their child has registered on the ap77 platform are encouraged to contact us immediately through our support channels.
AP77 encourages parents and guardians to monitor their children's online activities and use appropriate parental control tools to prevent unwanted access to online gambling platforms.
AP77 reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technological developments. The "Updated" date at the top of this document will reflect the date of the most recent revision.
When we make material changes to this Privacy Policy, we will take reasonable steps to notify you, including:
Your continued use of the ap77 platform after any amendments are published will be considered your acceptance of the updated policy. We encourage you to review this page periodically to stay informed about how we protect your information.
If you have any questions, concerns or complaints regarding how ap77 handles your personal information, our team is ready to assist. We take every privacy inquiry seriously and are committed to providing a thorough response within a reasonable timeframe.
We will endeavour to respond to all privacy-related inquiries within 3–5 business days. For requests involving data subject rights (such as data access or deletion), we will provide a full response within 30 calendar days.
If you are not satisfied with our response, you have the right to lodge a complaint with Malaysia's Department of Personal Data Protection (JPDP) or the relevant enforcement body under the Personal Data Protection Act 2010.
Answers to the most frequently asked questions by ap77 members regarding data protection and privacy.
Your security and privacy are our top priority. Join over 500,000 members who have trusted ap77 as Malaysia's safe, fair and transparent wagering platform.